The primary concern of the company is to present the terms governing the rights and obligations of www.paokbcstore.gr to all of you who will visit its web pages and aims to inform you of your rights and obligations and to better serve you in your search and acquisition of products you wish to buy from its store.
The company with the main objective of serving its customers, on a daily basis makes every effort so that its customers are happy…
The company aims to provide direct service and customer satisfaction, with the continuous responsibility it demonstrates throughout its business development, and the cultivation of trust.
The user of the website acknowledges that he/she has read these terms, agrees with them and undertakes to comply with them.
Our obligation is to ensure that the customer is assured and always informed. That is why he must be aware of the following:
Α. PROTECTION OF PERSONAL DATA
Personal Data Protection
PAOK BC STORE places the security of your personal data as its first priority. For this reason, we handle your personal data with care, prudence and in accordance with the National and European Legislation as defined by Law 2472/1997 and Regulation (EU) No. 679/2016 (GDPR).
By visiting www.paokbcstore.gr you are accepting the practices described in this privacy notice. Users hereby give their express consent to the collection and processing of their personal data and may withdraw or modify it at any time.
We reserve the right to change the terms of protection of personal data, in accordance with the applicable regulatory framework. Please check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications.
The collection and management of users’ personal data by PAOK BC STORE is subject to the following terms as well as to the national, Community and international law on the protection of individuals with regard to the processing of personal data as applicable.
What information is considered personal data?
Personal data is information that can be used to identify or contact an individual.
In order to offer you better services and to facilitate your purchases with product recommendations that suit you, we collect personal data with your explicit consent and after you have been fully informed of your rights, as provided for in Articles 11, 12 and 13 of Law 2472/1997 and the corresponding provisions of Regulation 679/2016 GDPR.
Purpose of collecting personal information
PAOK BC STORE collects, maintains and processes personal data only when users themselves voluntarily provide them, for the following purposes:
1. for our communication with users or the provision of its services (sending products and promotional material)
2. the advertising promotion of products
3. for the provision of customer services (offers, informative emails)
4. informing users about promotions, offers and competitions
5. informing users about new products
6. informing users about various events that PAOK BC STORE participates in or organizes
7. to offer a personalized experience on our websites
8. to collect information from users regarding their experience of using the website, in order to continuously improve it
9. any research related to the purpose of operation and statistical analysis of
10. To communicate, resolve disputes, or collect amounts due, if necessary or encounter a problem with your
account.
Where is your personal information collected from?
The provision of all personal information is voluntary, but also necessary for the use of our services, such as bidding or purchase information required to enter into a transaction.
We collect personal information at your voluntary choice, either directly from you or from any devices (including mobile devices) you use when:
- use our services
- register as a user of the online shop
- submit an order via the website’s submission form, by phone or email
- subscribe to the newsletter subscriber list
- you provide us with information about you in the contact forms on the website
- update or add information to your account
- submit a product or service review
Personal information we collect
What kind of personal information do you give us when you use our services or make an account on our website?
The personal information collected by PAOK BC STORE depends on the particular service you use on our website and may be:
1. Personal information such as name, addresses, phone numbers or email addresses when you register for an account, place an order or submit a question on a contact form on our website
2. information related to your account, such as adding products to your shopping cart, products you have recently viewed or your wish list
3. In some cases you may provide age, gender, interests and favorites
4. tax information (company name, business name, business activity, VAT, tax office, bank account number)
5. IP address 5.
Personal information we collect using cookies
We use cookies to collect information about the pages you view, the links you click and other actions you take when using our services. For more information on how we use these technologies and how to control them, please see the section List of cookies we collect.
If you do not wish to participate in the advertising personalisation programmes, you can opt out by following the instructions provided by your browser. The effect of opting out will be to stop the personalized advertising, but still allow the collection of personal information as otherwise described in this privacy notice. We do not allow third parties to monitor or collect your personal information from our website for their own advertising purposes without your consent.
What rights do users have to their personal data?
We respect your right to access, correct, request deletion or request restriction of the use of your personal information as required by applicable law 2472/1997 and GDPR Regulation 679/2016. We have also taken steps to ensure that the personal information we collect is accurate and up to date.
You have the right to know what personal information we hold about you and to request the portability of your information. We will provide you with a copy of your personal information in a structured, commonly used and readable format upon your request.
If your personal information is incorrect or incomplete, you have the right to modify it yourself, if you are a registered user, or to request a modification.
You can request that we delete or restrict the way we use your personal information, but this right is determined by applicable law and may affect your access to certain services.
You have the right to request restriction of the processing of your personal data and to object to the processing of your personal data.
At your request, we will close your account and remove your personal information as soon as possible, in accordance with applicable national laws.
The period for the completion of each request is 30 days and there may be an extension of this period, upon your relevant information
Processing of personal data on the PAOK BC STORE website,
You can process your personal data in 3 different ways:
1. You can delete your personal data at any time.
2. You can process your personal data at any time.
3. You can request portability of your personal data at any time.
4. You can request restriction of the processing of your personal data at any time.
How long do we keep your personal data?
We keep your personal data according to the needs and the technological equipment of the company that ensure its proper and good functioning. If requested and upon your request, we will securely delete your personal data from our database in accordance with our data retention and deletion policies.
How do we protect your personal information?
We protect your personal information by using security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and modification of your personal information.
We protect the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. For more information about keeping your online purchase secure, visit our Transaction Security section.
Partners of PAOK BC STORE
PAOK BC STORE may share certain personal data with third party partners to facilitate marketing, advertising and communication activities. The partner companies of PAOK BC STORE and their respective privacy policies are the following.
Google – Data for personalized and remarketing marketing.
Facebook – Data for personalized and remarketing marketing.
Instagram – Data for personalized and remarketing marketing. Instagram – Data for personalized and remarketing.
PAOK BC STORE expressly states that it will not make available for sale or otherwise transmit or disclose users’ personal information to third parties not related to the company without the users’ consent, for reasons that are not consistent with the company’s purposes or not mentioned above.
Your personal data may be disclosed to judicial and police authorities upon their legitimate request, in accordance with national and European legislation.
Right to complain
In accordance with Law 2472/1997 and Regulation No.679/2016, you have the right, if you believe that your rights regarding the protection of your personal data have been violated, to lodge a complaint with the Personal Data Protection Authority or any other competent supervisory authority.
Who is responsible for the collection and processing of your personal data?
For any exercise of your rights, you can contact the person responsible for the processing, collection and protection of the above data for PAOK BC STORE.
Right to complain
In accordance with Law 2472/1997 and Regulation No.679/2016, you have the right, if you believe that your rights regarding the protection of your personal data have been violated, to lodge a complaint with the Personal Data Protection Authority or any other competent supervisory authority.
Who is responsible for the collection and processing of your personal data?
For any exercise of your rights you can contact the person responsible for the processing, collection and protection of the above data for the company PAOK BC STORE.
B. DATA PROTECTION
The authors of photographs as original works of art according to provision 2§ 1 of the International Berne-Paris Convention, article 2 § 1 of Law 2121/1993, as currently in force and Directive 93/98 EC, have agreed that the copyright is transferred automatically (according to article 32 § 2 of Law. 2121/93, as in force today) to the respective company (PAOK BC STORE) the property right and all their powers over it in relation to each photograph they will create and have accepted that the respective company (PAOK BC STORE) will have the full exploitation of these works without limitation as well as the rights of modification, reproduction, integration and multiplication for its entire duration (Article 9 of the WIPO Copyright Treaty ratified by Greece by Law No. 3184/2003 – FEKA’ 228/26.09.2003, 12 of the TRIPS Agreement on Intellectual Property Rights in the field of Commerce, ratified by Greece by Law 2290/1995 [Government Gazette A’ 28] and Article 6 of Directive 93/98.
Γ. THE TYPE SOLD
The characteristics of the items sold are available and can be accessed by searching on the name of the respective product.
D. PRICES OF PRODUCTS
All prices listed on products available through PAOK BC STORE include 24% VAT and do not include shipping or delivery costs. These prices refer to the products, but also to the quantities, provided that they are available and sufficient, and PAOK BC STORE reserves all rights to change the prices of the products sold without prior notice.
Ε. SUBMISSION/CANCELLATION OF ORDER – CONSUMER PROTECTION
Placing an order through the e-shop constitutes a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. It constitutes a binding proposal to purchase the products in question at the total price indicated when placing the order, as this includes VAT, packaging and shipping costs, other applicable charges and any discounts to which you as a visitor/customer are entitled.
You can place a valid order through the e-shop, if you are legally capable according to the articles of the Greek Civil Code, (if you have reached the eighteenth year of age and you are not under legal representation for the conclusion of a sales contract). Orders may also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders placed by persons who are legally incompetent.
Your order is completed with the acceptance of your order by PAOK BC STORE by sending a written confirmation email to you at the email address you indicated when placing the order. If you do not receive a confirmation email of your order, please contact PAOK BC STORE at www.paokbcstore.gr to request that your order be successfully completed.
For any order cancellation (total or partial) you should send an email to paokbcstore@gmail.com. This possibility is given to you, strictly, for one hour after the order has been placed. . After this point in time, cancellation is not possible and you can now return and change your order after receiving it.
F. PAYMENT OF PRODUCTS
PAOK BC STORE, aiming at facilitating transactions and your immediate service, provides all the following payment options:
DEPOSIT
DEPOSIT TO BANK ACCOUNT
CARD CHARGE
Ζ. APPLICABLE LAW AND OTHER CONDITIONS
PAOK BC STORE reserves the right to renew and modify the terms of transactions, after prior notification and they will be valid from the date of their posting in the online store. Failure to exercise any right of PAOK BC STORE cannot be interpreted as a waiver of this right.
The present terms are fully compatible with the applicable European and Greek law, while users acknowledge the company’s right to change the provisions of the present terms, insofar as they do not relate to legally binding obligations and without affecting final situations.
If for reasons of force majeure (natural disasters, weather conditions, strikes, etc.) it is not possible to deliver the products you have ordered, we will inform you in time by phone or e-mail to see if you want your order to be sent to you immediately. PAOK BC STORE is not responsible for any situation that is beyond its control and will do everything humanly possible for your best service.
H. ADVERTISING MESSAGES
www.paokbcstore.gr enables its users to choose to be informed about new products available on the market and other offers, payment arrangements etc. by sending promotional – informative messages to their e-mail or postal address or by telephone. www.paokbcstore.gr will not misuse the above mentioned service. Users will always be given the possibility to stop receiving advertising messages.